Our Commitment to Your Privacy
At J & L Self Defense Products, Inc., your privacy has been our priority since 1990. We have been serving customers for more than three decades, and during that time we have never sold, rented, or traded customer information to anyone. This statement is not written by a lawyer or a marketing firm. It comes directly from me, Irv Miller, President of J & L.
Our promise is simple: your personal information stays with us and is used only to serve you.
Information We Collect
When you visit our website or place an order, we may collect certain types of information.
Automatically collected:
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Your IP address and browser type
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Cookies or similar technologies that help us keep items in your cart, remember your preferences, and improve your experience
Information you provide voluntarily:
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Name, phone number, billing and shipping address, and email
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Payment information (processed securely by trusted third party gateways)
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Messages or inquiries you send through our contact forms
We only collect the information necessary to process your order, communicate with you, and improve your shopping experience.
How We Use Your Information
Your information is used only for:
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Fulfilling and shipping your orders
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Providing customer support
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Sending order confirmations or service updates
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Improving our products and website performance
We do not sell, rent, or share your personal data with outside parties for marketing or advertising purposes.
Payment Processing and Security
All online payments are processed through Authorize.net or other PCI compliant providers.
Your credit card details are never stored on our servers and are transmitted securely using SSL encryption.
We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure. In plain English, your information is safe with us.
Cookies and Tracking
Our website uses cookies to make your browsing experience smoother, such as remembering what is in your cart or saving your login preferences.
You can choose to disable cookies in your browser, although some parts of the site may not function properly if you do.
Links to Other Sites
Our website may contain links to third party sites.
J & L Self Defense Products, Inc. is not responsible for the privacy practices or content of those sites.
Your Rights
Depending on your location, you may have rights under privacy laws such as the GDPR (Europe) or CCPA (California).
These rights may include the ability to:
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Request access to the data we hold about you
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Ask us to correct or delete your data
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Opt out of certain data uses
If you wish to exercise any of these rights, please contact us using our online form at https://www.selfdefenseproducts.com/contact/
Contact Us
If you have any questions about this privacy policy or how your data is handled, please reach out directly:
Irv Miller, President
J & L Self Defense Products, Inc.
70 Defense Drive
Berkeley Springs, WV 25411
304-258-2900
Contact Form
Last Updated
October 2025