J & L TERMS
Our return policy is simple. If an item arrives that is not what you expected, you can return it within 15 days. This does not apply to Lock Picks or related items, spy cameras, detection equipment, digital or analog recorders, Night Vision or Books & Videos. . There are no returns on the above mentioned items.
There will be a 15% restocking fee on some returned merchandise.
(The refund will not include shipping charges). To return an item, e-mail to Email Us and request a Return Authorization (RMA) number for return. You will be responsible for shipping back the unwanted item. The item must be returned in the condition it was received and in its original packaging. This will insure prompt credit to your account.
If an item is damaged or shipped to you in error you can Email us or call us at 304-258-2900 to receive a Return Authorization (RMA) number for return. Once processed you will be sent a replacement product or given a refund for the wrong product.
All orders to be shipped to an address in the state of West Virginia must include 6% sales tax on the entire amount of the order. Product specifications and illustrations are subject to manufacturer’s changes. Checks returned by your bank are subject to a fee of $25 or the maximum amount permitted by law. Returned checks, along with the returned check fee, may be electronically presented to your bank. The check writer is also responsible to reimburse J & L SELF DEFENSE PRODUCTS for all costs of collection incurred. Every effort is made to ensure accuracy in this catalog, however, we are not responsible for typographical errors. Prices are subject to change without notice. We are not responsible for errors, omissions or misprints. Order fulfillment is subject to availability. Sales, promotions or offers on our web site cannot be combined with any other sales promotions or previous purchases. All orders are subject to acceptance by J & L SELF DEFENSE PRODUCTS.
There are State and Local restrictions in a few jurisdictions prohibiting the possession or use of stun guns and several other items shown on our web site. J & L WILL NOT sell any products in violation thereof. It is the responsibility of you the buyer, not J & L Self Defense Products to understand your local, state, and federal laws before placing an order.
If you are unsure of your states laws pertaining to any products you want to order, you should consult local, state, or federal authorities to be certain you are not breaking any laws.
All the weapons and products sold on our on line store are either novelty items or are for defensive and training purposes only. We under no circumstances will sell to minors, or to anyone we feel may use our products for illegal purposes. We reserve the right to decline any order. By placing an order, the buyer represents that he/she is of legal age and that products will be used only in a legal manner. By placing an order for locksmithing tools, the buyer asserts to be, without fraud or deception, a bonafied member of the locksmithing industry, or other qualified personnel.
Having no control over the use of any product once in the buyer's possession, we assume no liability associated with their use. Under no circumstance is J & L Self Defense Products Inc. liable for any loss, cost or damage, of any kind arising out of the use or inability to use, these products, or the suitability of use for any particular task. This responsibility is totally on the buyer. Owning and or carrying self defense weapons is a large responsibility. If you are not sure whether you can handle it, please don't buy our products until you get the proper training. (see safety awareness for self defense and training related links)
In the event of a dispute between the Buyer and J & L Self Defense which cannot be resolved by negotiation, and in the event the Buyer undertakes to sue J & L Self Defense in a court of law, then it is hereby stipulated that venue for any such action shall be only in Morgan County, State of West Virginia.
By ordering from our site, you are certifying that you are at least 18 years of age or older, or you have parental/guardian permission to order from our site. You are also certifying that the products ordered will be used only in a lawful manner and that you or your parent/guardian has read, understand and agree to the terms posted here on this page. If paying by credit card you are authorizing J & L to charge your account the Total shown on the order form.